Quality Assured Solutions
A Growing Nearshore Regional BPO Provider, Based in Barbados
Your efficient, effective and professional one-stop shop for BPO contact centre needs: debt recovery, sales support, customer experience and credit management, delivered by well-trained, supervised associates.
We are here to assist your business.
We carefully develop the ideal process model for our clients outsourcing needs, utilising our cloud contact centre infrastructure. We make it possible for our clients to focus their key staff toward company goals and objectives. Our professional English speaking associates are well trained, supervised and experienced in contact centre customer service. We pride ourselves in being a valued partner to our clients, offering efficiencies and cost savings, whilst also ensuring effectiveness in service delivery to maximise productivity and ensure client satisfaction.
Have you been contacted by us?
You would have received contact from us because Quality Assured Solutions has been contracted by one of your creditors to recover an outstanding account on their behalf. We are here to make arrangements with you to rectify the outstanding matter with your creditor(s) which allows you to repay your debt(s) in full.
Calls may be recorded for quality and training purposes.
Our Services
Debt Recovery
Debt collection helps companies to get paid. Our collections team negotiates and monitors payment plans and keeps track of debtors to make sure they repay what is owed, in a timely fashion.
Sales Support
Our Sales Support agents assist customers with their buying decisions: providing product information, answering questions, making recommendations and supporting purchase decisions.
Customer Experience
With our friendly, patient and knowledgeable agents, we are committed to providing the best customer experience solutions, ensuring your customers are always satisfied and loyal.
Credit Management
We act as your outsourcing partner to assist in, improve and manage your accounts receivables, intervening at your preferred collections stage.