Resolving Debt with Care and Expertise

​At Quality Assured Solutions (QAS), we understand that overdue payments can create a stressful situation for everyone involved.  Our commitment is to guide both creditors and debtors toward a positive resolution, through a proven approach built on the following principles:

1. Clear Communication and Transparency:
From the very beginning, we establish clear expectations. We work closely with creditors to define their collection policies, including terms, deadlines, and potential consequences. This information is then clearly communicated to debtors, ensuring everyone is on the same page.
2. Empathy and Professionalism:
Our highly trained agents understand the sensitivity of debt collection.  They maintain a professional and respectful demeanor throughout all interactions.  We believe that open communication and empathy are key to finding solutions that work for all parties involved.
3. Unwavering Compliance:
We stay up-to-date on all relevant debt collection regulations. Our agents are thoroughly trained to ensure every interaction adheres to these guidelines. This protects both creditors and debtors, fostering a fair and legal collection process.
4. Skilled Negotiation Strategies:
Our agents are experts in negotiation. They work with debtors to understand their financial situations and develop mutually beneficial payment plans.  The goal is to achieve a swift resolution that considers the debtor's ability to repay while maximizing recovery for the creditor.
5. Technology for Efficiency:
QAS leverages advanced technology to streamline the debt collection process.  We utilize specialized software to automate tasks such as sending reminders, tracking progress, and managing account information.  This allows our agents to focus on personalized communication and achieving successful outcomes.
Beyond the Best Practices:
At QAS, we go beyond simply adhering to best practices. We invest in ongoing training for our team, ensuring they possess the latest communication and negotiation techniques.  We also prioritize data security, implementing robust systems to safeguard debtor information.